Grand Mercure Dubai City

The staff was so kind. The car parks were too enough. I really liked.

Fabulous stay, nice room, good breakfast, special thanks to Mr Zakariyae at the reception.

The Grand Mercure exceeded all my expectations! We were upgraded to a suite which was perfect as we are travelling with our 5 month old baby and the extra room made it a lot easier to spread out our luggage. The staff could not have been more friendly, helpful and polite, starting from Rain at reception to the porters, housekeeping staff and restaurant staff. The included buffet breakfast is amazing and the reason why I booked here in the first place. The rooms are comfortable with good air conditioning and the facilities are great. It’s super close to the airport and a very easy taxi ride.

The room I stayed in is big in size with a very comfortable King Bed. The layout and interiors remind me of hotels in Japan with separate toilet and bath. There is rainshower head, a vanity, mini-bar, nice small table for two, a nice view of the pool. I like the open layout, concept and interiors of the room. The aesthetic reminds me of Japandi style with touches of Arabic details. The hotel offered room ammenities that were eco-friendly and sustainable. Room had a coffee pod machine, water kettle, hairdryer, bluetooth speaker with mag-safe chargee. Room connectivity to wi-fi was good, room was equipped with a smart tv and chromecast. The hotel has an excellent location, 5 minute walk from GGICO metro station. There is a local grocery store on the building across the hotel. Very nice pool and Fitness Centre fascilities. The hotel lobby is very nice and there is a small cafe to meet guests and friends. The property offers complimentary Airport shuttles. Amazing, friendly and accommodating staff. My thanks to Mariam who conducted my check-in and accommodated my request for a room on a quiet floor; and Shehab who did my check-out. As an avid traveller, I love hotels that offer a unique in style and concept other than a comfortable stay. It sparks the imagination and an exciting vibe of being at a different place even if you're staying in the city. The hotel is very relaxing, not crowded, clean, and quiet. Great also for business travellers.

I loved the whole package of the hotel starting from the reception very nice friendly and help esp my special thanks to Mr Henry,and when it came to the room it was the best very nice rooms and luxurious but most importantly very clean ,thank you so much the house keeping team for always cleaning our room and living it tidy even though we had kids you tried your best to always live the room cleaned up and tidy plus all amenities well place ,my special to Miss Charity for doing the job right , we will definitely come back again and we gonna miss you .